Hi — I'd like to extend my due date by two weeks.
Of course. I can offer a new due date 14 days from today, with no additional fees.
Yes please, that works for me.
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AI Engine
Continuously Learning AI
Architecture
Modular Platform Architecture
Decision Intelligence
Real-Time Decision Intelligence
Intelligent Automation
Automation at Scale
Resolution Engine
Digital Resolution Engine
Compliance by Design
Compliance & Control by Design
Human-AI synergy
Our AI is built on more than a decade of in-house development and insights from 3.5M+ anonymised cases. It supports faster decisions, consistent workflows and local customer engagement across markets — while human experts oversee sensitive cases, market requirements and customer relationships.
CAI trained on insights from 3.5M+ anonymised cases
10+ years of AI development
Internal GPT tools supporting employees and workflows
Able to communicate with debtors 24/7/365
Every important action should be traceable. Collectia gives clients visibility into decisioning, performance and outcomes so CFOs and finance teams can understand not only what happened, but why it happened.
Live performance and recovery forecasting
AI-generated collection scores and success predictions
Exportable, customisable reporting features
Data is not just fuel for automation. It is the framework for better decisions. Collectia combines structured internal data, behavioural analytics and third-party credit sources to build a more complete view of each case.
based on historic payment behaviour and case outcomes
for contact, timing and payment likelihood
risk assessment and prioritisation
Our technology is designed to support credit management across different legal frameworks, languages and customer expectations. Built in-house and continuously developed over more than 10 years, it helps finance teams make faster decisions, maintain consistent workflows and scale responsible customer engagement across markets.
Modular legal logic tailored to each market’s framework
Multi-currency, multi-language support for true international scalability
In-house AI continuously improved through real-world case data
AI handles volume, humans handle complexity. Together, they drive better customer experiences and stronger recovery results.
At Collectia, we use AI-assisted tools to support our credit management services, including models that help assess debtor payment likelihood to guide our case workflows. These tools support our team's decisions and human oversight remains part of our process. Our AI use is governed in accordance with the EU AI Act and applicable data protection legislation. For questions about how AI may affect your case, contact us at salg@collectiagroup.dk.
