About Us

Built to Rethink Credit Management

Turning complexity into clarity. Risk into results. At Collectia, we don't just manage credit. We transform it.

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+2,610,000,000 € submitted
+40.000 customers serviced
130 countries covered
7 local offices
71 NPS score
+2,610,000,000 € submitted
+40.000 customers serviced
130 countries covered
7 local offices
71 NPS score
+2,6 mio € submitted
+40.000 customers serviced
130 countries covered
71 NPS score
Turning complexity into clarity. Risk into results. At Collectia, we don’t just manage credit. We transform it.

With operations across five European markets, proprietary AI technology and millions of cases under our belt, we help more than 40,000 businesses strengthen cash flow, protect working capital and maintain better control before, during and after collection. From credit insight and decisioning to respectful resolution, our end-to-end model combines technology, data, local expertise and human understanding to deliver better outcomes at every stage of the credit lifecycle.

Respectful

We manage financial obligations with dignity, fairness, and consistency.

We care deeply about progress, performance, and impact.

Passionate

Our Values in Action

Our business is built on technology, but guided by principles. These values shape how we interact with clients, how we develop technology, and how we treat debtors — which in turn protects reputation and long-term value.

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Transparent

We offer full visibility into what we do — and why.

We optimise relentlessly, both in technology and process.

Innovative

Governance & Leadership

Strong governance supports strong performance. Collectia is led by an experienced team across finance, technology, risk, compliance and operations, supported by active private equity ownership.

Executive Leadership

Jesper Eiby

Chief Executive Officer

Jesper Winther

Chief Sales Officer

Martin Høy

Chief Financial Officer

Daniel Bremann

Chief Technology Officer

Torben Krogh Danielsen

Chief Operating Officer

Christian Steinebach

Managing Director, Germany

Christian Mysen

Country Manager, Norway

Jonny Lingvall

Country Manager, Sweden

Martin Lohmann

Head of International Sales

Hege Evensen

Group Compliance Director

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Our Roadmap

Our Journey to a Smarter Financial Future

Collectia has come a long way since it was founded in 1998. From its roots as a Danish company, Collectia has evolved into a Pan-Nordic, technology-driven credit management group built for scale, compliance and local market expertise. Today, the Group has nearly 300 employees across its European offices.

2026

Jesper Eiby Becomes CEO of Collectia

Collectia welcomes Jesper Eiby as new Group CEO. He brings extensive leadership experience from technology- and service-driven businesses, most recently as Group CEO of Group Online. Previously, he served as CEO of Clio Group and was part of Google’s leadership team in Denmark and Northern Europe.

2024

Christian Steinebach Joins as Managing Director of Collectia Germany

Christian Steinebach has been appointed Managing Director of Collectia Germany. He brings more than 30 years of international leadership experience and will help drive growth, operational excellence, and innovation in the German market.

2021

Acquires Equity Gruppen AS

Collectia strengthens its position in the Norwegian market with the acquisition of the well-established debt collection company, Equity Gruppen AS. Crone and Equity Gruppen will merge into Collectia Norge A/S.

2021

Launches Credit Insight Solution

Collectia launches its credit rating platform Qatchr. A user-friendly platform that gives Danish businesses a complete and accurate insight into the financial situation of customers and suppliers.

2021

Acquires Kredinor A/S

Collectia acquires the Danish part of Kredinor (former KIS), as part of our ambitious expansion strategy. The acquisition will complement our existing business, positively support our further development and create even more value for you as a customer.

2021

Expands in Finland

Collectia opens office in Finland.


2021

Acquires Dr. Duve Inkasso GmbH

Acquires the German debt collection company Dr. Duve Inkasso GmbH (DDI). DDI provides debt collection services in Germany and focuses on the private sector, including the pharmaceutical industry.

2020

Acquired by Silverfleet Capital

Acquired by UK private equity firm Silverfleet Capital, which has an ambitious expansion strategy aimed at continuing to grow our business internationally.

2019

Expands to Norway

Acquires the Norwegian debt collection company, Crone AS. A unique opportunity to offer our existing customers a Nordic solution.

2018

Acquires two Swedish Companies

Acquires the two Swedish debt collection companies OpusCapita Kredithanterarna AB and Svenska Fakturaköp AB​.

2017

Expands to Germany

Expands to Germany by acquiring the German debt collection company PNO Inkasso – today Collectia GmbH.

2017

Opens Office in Sweden

Opens an office in Sweden, Malmö. The first market expansion of many to come.

2016

Acquired by Findos Capital

Acquired by the German private equity fund Findos Capital

1998

Founded

The company was established in the Danish market in 1998.

Mission and Vision

Our Purpose

Mission

To support a healthy economy by handling debt collection in a professional, respectful, and fair manner. We offer full transparency to our customers as well as to debtors, and we aspire to be frontrunners in digital development with all modern communication platforms as well as easy payment solutions.

Vision

To be known as the leading digital, efficient, and fair partner in the European credit management industry.

Everyday We Are Driving the Future of Finance

Technology creates scale. People ensure quality, context and responsible outcomes.

Credit management affects businesses, customers and the wider economy. That is why our model combines automation with human judgement — helping companies improve financial performance while maintaining fair, respectful and transparent customer engagement.

Our local teams understand the markets they operate in, from regulatory requirements to customer expectations. This ensures that sensitive situations are handled with care, consistency and professionalism across the credit lifecycle.

ESG

Sustainability That Scales

Investing in Our People

Our employees are our most important asset. We invest continuously in professional development, training, and leadership to support long-term performance. A strong focus on wellbeing, equality, diversity, and inclusion ensures a healthy, sustainable working environment across the Group.

A Greener Collectia

We are committed to reducing our environmental footprint through digitalisation, sustainable operations, and targeted CO₂ reduction initiatives. A Greener Collectia reflects our ambition to integrate climate responsibility into everyday decision-making and long-term growth.

Compliance and Governance

Strong governance is fundamental to our business. We operate under a unified compliance framework across all markets, supported by a shared GRC system, ongoing GDPR training, and continuous monitoring to ensure regulatory integrity and data protection.

Fair and Responsible Treatment

Responsible engagement is embedded across our credit management model. We combine technology, local expertise and human oversight to support fair, transparent and customer-sensitive processes across the credit lifecycle.

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From AI to ROI

Our in-house technology enables data-driven, auditable decision-making across the full credit lifecycle. It helps businesses improve control, increase efficiency and maintain responsible customer engagement at scale.


Key differentiators:

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Reinforcement learning that adapts strategies in real time

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Behavioural segmentation that personalises communication and action

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Multilingual generative AI that improves speed and consistency

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GDPR-secure data infrastructure across all jurisdictions

Built in-house over more than 10 years, our technology supports scalable operations across markets — combining automation, transparency and local expertise.

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Press

Insights, News, and Analysis from the Collectia Group