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Tech-enabled Credit Management Service Provider

Collectia is a pioneering company at the forefront of technology-driven credit management services, dedicated to supporting companies in maintaining a robust economy.

In recent years we have been on an ambitious growth journey that includes company acquisitions in Denmark, Germany, Sweden, Finland, and Norway, where we operate today.

2610000000 € +
Submitted

Asset under management

300 +
Group employees
40000 +
Customers Serviced
7
Local offices
130
Countries covered
71
NPS score

A People-Focused Company

We are a people-focused company in every respect. Our committed employees are our most valuable asset. Members of the Collectia family are trained to the highest standards and receive ongoing support and training to ensure that debtors experience fair, professional, and respectful treatment in their interactions with us.

We believe that investing in our employees is crucial to delivering the best possible service to both our customers and debtors.

International Recovery

Navigate international debt collection with ease. Collectia offers expert guidance in local and global markets, ensuring professional handling of your debts across diverse cultures and legal landscapes.

Our innovative platform streamlines the process, supporting clients worldwide. With deep insights into international regulations, proven strategies tailored to each region, and multilingual support, Collectia efficiently bridges cultural and legal gaps, ensuring swift and compliant resolutions.

Experience the difference that comprehensive global expertise brings. Reduce your risks, improve cash flow, and confidently expand your business reach. Join our global network of satisfied clientele today.

International-Debt-Collection-Collectia

Discover the Difference

Most extensive data set

Unmatched Data Intelligence

Leveraging extensive datasets, our AI technology combined with precise credit scoring models ensures smarter decisions and effective collection processes.

In-house tech platform

Proprietary Tech Platform

Our in-house C-work platform delivers seamless multi-language, multi-currency support, ensuring efficient, flexible client service.

Full transparency

Complete Transparency

Customers and debtors enjoy full online visibility, enabling clear communication, straightforward payments, and real-time case tracking.

Leading ESG credentials

Strong ESG Commitment

We prioritize ethical practices, diversity, career growth, and sustainability, actively reducing our environmental footprint.

Deeb sector expertise

Cross-Sector Expertise

Our comprehensive B2C/B2B experience covers SMEs, banking, insurance, utilities, and more, supported by robust legal expertise.
High collection rates

Superior Collection Results

Consistently high recovery rates driven by our skilled team and innovative technology.
Most satisfied customers

Outstanding Customer Satisfaction

Our exceptional NPS scores highlight our dedication to people and the simplicity of our technology-driven solutions.
Full credit management service

End-to-End Credit Management

Industry-leading ratings reflect our focus on client needs and user-friendly services throughout the credit management cycle.
Our Customers Say

We have assisted over 40,000 customers with debt collection, legal services, and credit management solutions. To ensure consistently high quality, we conduct an annual customer satisfaction survey, allowing us to continuously improve and meet our clients’ expectations.

Quick response and professional handling of our cases—both towards our customers. Useful credit data, openness to changes, and proactive suggestions.

Parking

Collectia always listens closely to our needs and proactively seeks solutions to our challenges. Highly accessible, valued partner with a strong, data-driven approach.

Transport

We have excellent cooperation with Collectia. You are responsive to our requests, deliver promptly, and always provide outstanding service towards our customers.

E-commerce

Collectia is flexible, highly service-minded, and extremely easy to collaborate with. Our cooperation is excellent, and we felt warmly welcomed during our office visit.

Utility company

  • GLS
  • Ikea
  • Norlys
  • Nuuday
  • Uno-X
  • EG
  • Avis
  • Vitamail
  • FITX
  • QPark
  • EWE
  • Xplora

We assist businesses worldwide—ranging from the largest corporations to the smallest enterprises.

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A Green Mindset

Acting responsibly towards our customers and their debtors, our employees, the environment, and society in general lies deep in our organizational culture. Since 2016, Collectia has been on an ambitious expansion journey. So far, the journey has consisted of several company acquisitions abroad and significant growth in the Danish market.

In parallel with the journey and the strategy behind the expansion, we launched the project A Greener Collectia. The project aims to ensure that we achieve our goals in an environmentally sound manner. In our view, it provides both human and business value.

Excellent Customer Journey

Secure Payment: Customer trust is paramount, especially in financial transactions. To ensure this, we provide access to cutting-edge, secure payment technologies, guaranteeing both the safety of transactions and swifter payment processing.

Support: Our specialized support team comprises skilled debt advisors dedicated to offering professional guidance. This support is aimed at facilitating debt settlement while simultaneously nurturing and enhancing the relationship between the debtor and our customer.

Transparency: Our sophisticated online case portal offers a detailed overview of all collection activities, encompassing both ongoing and finalized cases. Concurrently, we offer MyCollectia, a free service for debtors. This platform enables them to effectively manage their debts, execute payments, set up installment plans, and communicate with us seamlessly.