Collectia Group

Insights from NPL Global 2026 on turning data, technology and human expertise into better credit management.

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AI in credit management: From adoption to measurable results

Insights from NPL Global 2026 on turning data, technology and human expertise into better credit management.

94% of finance leaders run AI. 61% cannot show what it returned

Of the 150 finance leaders in Collectia CFO Outlook 2026, 94% have AI in operational use and half have it embedded in core processes. Nobody is standing still.

Credit Management 2026: From Collection Partner to Operational Credit Platform

2026 will not be the year AI is introduced into credit management. That has already happened.What will become clear, however, is that the industry must start treating AI for what it has become: infrastructure.